Mickel Therapy® Online Course – Refund Policy

 

We want all of our clients to feel confident and supported in purchasing Mickel Therapy® online course materials. To comply with UK law, the following refund policy applies:

14-Day Cooling-Off Period

  • Under the UK Consumer Contracts Regulations 2013, you have the right to cancel your purchase within 14 days of purchase without giving any reason, provided you have not accessed or begun using the course materials.

Accessing the Course Materials

  • By starting or accessing the course content (e.g. logging in to the portal, streaming a video, downloading documents), you waive your right to the 14-day cooling-off period.
  • This waiver is a standard legal requirement for digital products and will be confirmed via a tick-box consent at checkout.

Faulty or Misdescribed Content

  • If you believe the course content is faulty, incomplete, or does not match the description provided, you may still be entitled to a remedy under the UK Consumer Rights Act 2015. In this case, please contact us directly.

Try Before You Buy

  • To help you make an informed choice, we offer free sample materials which you can access on our website and YouTube channel before purchasing.

Summary

  • 14-day refund applies if you have not accessed the course.
  • Once you access the course, you waive your right to cancel.
  • Refunds still apply if the content is faulty or not as described.

Checkout Waiver Statement

 

Please confirm before purchase:

By ticking this box, I confirm that I understand and agree to this waiver, and that I have read the Refund Policy.

 

When you buy digital course content in the UK, the law normally gives you a 14-day cooling-off period. However, because the Mickel Therapy® course materials are available to you immediately after purchase, the law requires us to let you know that once you access the content, you waive your right to this cooling-off period.

 

This simply means that after you log in and begin the course, you won’t be able to request a refund unless the content is faulty or not as described.

 

Comment in T&C"s below 

Refunds and Cancellations

 

All purchases of Mickel Therapy® online courses are subject to our Refund Policy, which forms part of these Terms & Conditions.

 

In line with the UK Consumer Contracts Regulations 2013, you have the right to cancel within 14 days of purchase provided you have not accessed the course materials. Once you access the course, you waive this right.

 

Full details are set out in our Refund Policy, which can be viewed here: [Refund Policy link].

 

By completing your purchase, you agree to these Terms & Conditions and acknowledge that you have read and understood the Refund Policy.